As I write this blog, the FTSE 100 index has experienced its worst day in over a decade, wiping £124bn off the value of its companies. In a clear sign of their fears of a recession, the Bank of England has slashed its rate from an already record low of 0.75% to just 0.25% in a move designed to bolster the economy in a pre-emptive response to the impact of the coronavirus outbreak.
In the news… our November digest of HR articles
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Leadership truths no 2: Great leaders unite others behind a clear future vision
Here’s the second in our series aiming to simplify the maze of leadership theories – by highlighting common themes and findings that are supported by robust research.
The importance of driving behavioural change in sales transformation
If you’re a business leader thinking about undergoing a sales transformation programme consider this. Less than a third of transformations succeed as expected, with a staggering 70 percent of failures due to an organisation’s inability to adopt the required new behaviours quickly and completely.
Listener Q&A
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In the news… our October digest of HR articles
Welcome to our October digest of HR articles that we feel are worth sharing. This month’s selection are primarily focused on wellbeing, leadership, training and development and the future of work. Enjoy! Always on’ work cultures putting British employees at risk (HR Director) The first article this month is one from HR Director magazine, where […]
Leadership truths no 1: Great leaders are open-minded and always learning
Do you find the myriad of different leadership models and theories difficult to navigate? You’re in good company! Personally, I find it helpful to focus in on areas of commonality or convergence, as well as what the research tells us about these areas – this tends to lead me away from the buzz words and passing trends.
Good salespeople are low in empathy, aren’t they?
According to a recent YouGov survey, a majority of Britons feel that empathy is on the decline in the UK. Are we turning into a nation of people who see events only from their own perspective? Are we less interested in other people’s views? And if this is the case what relevance does it have for sales?
Whether we’re being cold-called by our utilities provider to commit to a longer-contract with more add-ons for only an extra £7.50 a month or encouraged by our car insurance provider to add legal protection or no claims discount cover again for just a small increase in our premium, it seems that the customer is increasingly seen as someone who should be wrung dry for every available penny regardless of what their actual needs might be.
Developing your future sales leaders
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5 minutes with… Greg Barton, Managing Director, Surfachem
This month we’re delighted to speak with Greg Barton, Managing Director at Surfachem, a leading distributor of speciality chemicals. Greg shares his views on how to create a high performing sales team, what he looks for when recruiting for sales roles, the importance of ongoing development for his people and some interesting learnings from his career – all in 5 minutes!